Common complaints by customers

Here is the list of common complaints when dealing with cleaning companies:

  • Not setting alarm
  • Not showing up or showing up late
  • Leaving lights on
  • Talking on the phone
  • Using our chemicals
  • Dust bunnies on the floor
  • Smell, especially from dirty mop
  • Dust build up
  • Using wrong chemicals
  • Running out of supplies
  • Not cleaning/tiding up after themselves (when designated area was getting cleaned)
  • Messy janitor's closet
  • Smell in the washroom (usually urine)
  • Washroom not cleaned well
  • Cleaners not cleaning behind/under things